At Desigual, your satisfaction is our priority, which is why we offer easy returns for up to 30 days from the date of purchase. We understand that sometimes things don't work out as planned, and we want to make the return process as hassle-free as possible for you.
If you're not completely satisfied with your purchase for any reason, simply follow our easy returns process. Here's how it works:
- Initiate the Return: Log in to your Desigual account and navigate to the “My Orders” section. Select the item(s) you wish to return and follow the prompts to initiate the return process.
- Pack Your Items: Once your return request is approved, carefully pack the item(s) in their original packaging, ensuring they are in their original condition with all tags attached.
- Ship Your Return: Print the return label provided by Desigual and affix it to the package. Drop off the package at any authorized shipping location or schedule a pickup with the designated courier service.
- Receive Your Refund: Once we receive your return and verify its condition, we will process your refund to the original payment method within a few business days. Please note that shipping fees are non-refundable.
With our generous 30-day return policy, you can shop with confidence, knowing that if your purchase doesn't meet your expectations, you have ample time to return it for a full refund or exchange.
At Desigual, we're committed to providing you with exceptional customer service and ensuring that you're completely satisfied with your shopping experience. Shop now and enjoy peace of mind with our easy returns policy!
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