eBags offers a 60-day return policy on all orders. This means you can return any item you purchase from eBags for a full refund within 60 days of the original shipped date.
To return an item, simply contact eBags customer service and request a return authorization number. You will then need to ship the item back to eBags at your own expense.
eBags will issue a refund to the original form of payment used to purchase the item. The refund will be processed within 14 business days of receiving the returned item.
There are a few exceptions to the 60-day return policy. Items that are not eligible for return include:
- Items that have been used or damaged
- Items that are not in their original packaging
- Items that are not accompanied by a return authorization number
If you have any questions about eBags' return policy, please contact customer service.
Here are some additional tips for returning an item to eBags:
- Be sure to keep the original shipping receipt.
- Pack the item securely to prevent damage during shipping.
- Include a copy of the return authorization number with the package.
- Ship the item back to eBags as soon as possible.
I hope this helps!
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